Box Office
Position: Box Office
Department: Box Office
Full or Part Time: Part-Time
Reports to: Box Office Manager
Starting Compensation: $12.00 / Hour
Summary:
Our Box Office Staff is typically the first contact with our patrons and, as such, they are responsible for accurate dissemination of information and tickets but also with ensuring responsible customer service.
Essential Duties and Responsibilities:
• Selling tickets and processing payments.
• Passing out will call tickets.
• Answering questions about upcoming events including seating and price options.
• Assisting customers with a problem that might arise – trying to be accommodating while staying within set guidelines.
• Answering the phone and forwarding the caller to the appropriate department.
• Other duties as assigned.
Qualifications:
• Computer proficiency.
• Inclined towards customer service and possess a friendly attitude.
• Ability to cope with the stress that may arise due to a rush of patrons just prior to an event.
• Rational thinker.
• Skilled in multitasking and organizing things to avoid any delay or disorder.
• Skilled at counting money – making change.
• Must pass a criminal background check.
How to Apply:
Download and print the job application and return to the Findlay Toyota Center box office Monday thru Friday from 10am to 5pm.